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Effektiv kommunikation inom IT

Välkommen till årets första seminarium tillsammans med 3Gamma och PMI Väst! Vi träffas på Svenska Mässan torsdagen den 28/1 och har en spännande kväll tillsammans. Vi ska få lyssna på två spännande seminarium.

80% of all IT organizations say that managing trust and credibility is one of their focus areas for 2015 and effective communication is a vehicle at the very heart of that.

In this seminar we will talk about why effective communication is critical not only in the delivery of the IT services but for the IT organization as a whole. We will give you two different perspectives based on two set of experiences.

City: Göteborg
Location: Svenska Mässan, Mässans Gata/Korsvägen, 412 94 Göteborg
When: 2016-01-28 (17:30-20:00)Add to your calendar

Communication in operational IT service provision 

Joacim Åstedt is IT Management Consultant at 3gamma with extensive experience form assignments in both smaller and larger organization. He is popular as trainer and speaker within several areas of IT Management and is certified Service Manager and ITIL Expert.

This session will cover how effective communication regarding e.g. incidents makes a huge difference to the perception of IT as service providers.

Efter att ha lyssnat på Joacim tar vi lite kaffe, smörgås och mingel, innan Paul från Australien fortsätter kvällen med nästa seminarium.

Strengthening trust and credibility of the IT Organization 

Paul Williams is Head of Communication at 3gamma and has 20 years’ experience in marketing, brand and information management. Paul has provided creative services to a broad spectrum of global companies, in Sweden and abroad.

This session will explore how communication in IT organizations is key to boosting trust and credibility.

 

Deltagande på detta seminarium berättigar dig till 2 PDU:er inom PMI:s talangtringel, i delen "Teknisk projektledning". 

Type: Seminarium
Price: Free
Cancellable: No
Participants : 28/40
PDU points: 2
Responsible for activity: